Privacy policy

We collect the information you voluntarily provide when contacting us: name, phone number, email and data about your business. In the use of the bot service, we process the messages from conversations between the bot and your business's customers to provide the contracted service.

We use the collected information to: design and configure the bot according to your business needs, provide the automated support service, improve and optimize the bot's performance, and communicate with you about the service status.

We implement technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure or destruction. Conversation data is processed securely and is not shared with unauthorized third parties.

We do not sell, rent or share personal information with third parties for marketing purposes. We may share data only when necessary to provide the service (for example, with infrastructure providers) or when required by law.

We retain personal data for the duration of the business relationship and for the additional time necessary to comply with legal obligations. You may request the deletion of your data at any time by contacting us.

You have the right to access, rectify, update and request the deletion of your personal data. To exercise these rights, contact us via WhatsApp or email. We will respond within the applicable legal timeframes.

If you have questions about this privacy policy, you can contact us through:

• WhatsApp: +54 9 11 2406-4553
• Email: contacto@argentic.com